Shipping & Returns
We ship to all EU countries .
Shipping Policy
Free Shipping on all orders above $75.
Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Luxembourg, Netherlands, Poland, Spain, Sweden, Canada, Switzerland, Hungary, Bulgaria
Price paid at checkout is final. EU residents are not charged any additional taxes or duties.
DELIVERY TIMELINE
1. Ready-to-wear items are shipped the same/next day. Custom made items are usually shipped in 3 Business Days.
2. Shipped by FEDEX/DHL and delivered in 2-3 business days.
3. Luxire stocks more than 6000 rolls of fabrics. Any item ordered in these fabrics are shipped in 3 business days.
Apart from these, we also offer items from mills like Alumo, Albini, Canclini, Fox Flannels, Dugdale, Minnis (HFW), Harrisons, Holland and Sherry, Molloy, Brisbane Moss etc. Though many of these items are stocked, some are ordered from the mill after you place your order. This can add about 1 week to your order delivery.
Return Policy
Ready-to-wear items can be returned for a full refund. The item must be sent to us within 15 days of you receiving the item. Must be in original condition and should be unworn.
We are proud of each garment we bring you. Your satisfaction is of utmost importance to us. If you feel unsatisfied about your purchase from Luxire.com, contact us and we will set it right for you as per the policy below:
For Garments made incorrectly: The garments are thoroughly tested against your order details and shipped only if all parameters are correct. In case you are not happy with the item, we will alter/remake the item for you, free of cost. Just ship the item back to us at the factory address below. You will be liable for any duties that are required to be paid during the shipment of the returned garment to us.
For Garments made as per your specifications: In case you are not happy with the item even though the style and measurements were as per your specifications, we will alter the item for you. You are required to pay for the cost of alteration and shipping. Just ship the item back to us at the factory address below. You will be liable for any duties that are required to be paid during the shipment of the returned shirt to us.
The address to send is below. We recommend this service as we have subsidized the cost of our Fedex/DHL return shipping, resulting in a faster and reliable service.
Luxire,
Taunusstraße 45
Haus 4, Raum 318
80807 München, Germany
As we make each of our garments on order and only for the ordering customer, returns are not something we can afford. They are also wasteful.